Texan Smile

If I could give 0 stars, I would. My family has been coming to this dental office for cleanings and dental work for many years. Unfortunately, the customer service and the way this situation was handled were extremely disappointing. I previously had a filling done on one of my front teeth here. It cost over $100 at the time. Recently, the entire filling suddenly fell out while I was eating. When I called the office, I was told that if it was the same tooth, they would repair it at no charge. However, when I arrived, I was first told that I had to pay $89 for X-rays. After the examination, I was then quoted $320.80 to repair the same front tooth. They applied a discount of $154 from the previous work, but I was still expected to pay an additional $231.80 out of pocket. So apparently, their definition of a “free repair” is charging over $320 for the procedure and then calling it discounted. This was a very small filling on a front tooth, and the pricing felt unreasonable and misleading. What made the experience even more frustrating was that the front desk staff could not get in touch with the dentist to address the issue. It felt like no one wanted to take responsibility for the failed dental work. After many years as patients, my family will not be returning to this office. We will also be sharing our experience with friends and family. If you are considering this dental office, be sure to ask detailed questions about costs and warranties before agreeing to any treatment.

Everyone was so kind and friendly, and I didn’t feel any pain at all! I had a great experience. See you at my next appointment! Thank you!

Excellent service! ⭐️⭐️⭐️⭐️⭐️ And close to home! The Divine brought us to you, Texan Smile crew! ✨️ Lorena will greet you with a smile and a sense of humor. 🫶🏽 Great energy in the office. The dental cleaning by Erain was gentle, comfortable, and thorough. 🦷 Her hands are heavenly! 🙌🏽 Celine is the team player who will take great care of you. 💯 Dr. Khan will get down to the nitty gritty and provide the full 411 on what's going on with your mouth and what to do next. 🔥 Definitely looking forward to our next visit! A1 Experience! Encore! 🧡 ~ Kris

I wish I could give Erain at Texas Smile more than 5 stars! Every visit with Erain is an exceptional experience. She is incredibly thorough, professional, and genuinely cares about her patients. What stands out most is that she never rushes through an appointment. She takes her time, pays attention to every detail, and makes sure everything is done right rather than watching the clock. Her dedication to providing the highest quality care is obvious, and it gives me complete confidence that my dental health is in great hands. She is friendly, patient, and always makes me feel comfortable throughout the entire visit. Texas Smile is fortunate to have someone as outstanding as Erain on their team. If you're looking for a dental hygienist who truly cares and consistently goes above and beyond, I highly recommend her. Thank you, Erain, for your exceptional service and commitment to excellence!

I highly recommend Texan Smile. The entire team is clearly a highly skilled group of professionals. It was obvious to me that Dr. Xavier and her staff care about their patients. Every procedure was fully explained, and I was very comfortable throughout the initial new patient exam, X-rays, and cleaning. Actually, I have never experienced a more pleasant visit to a dentist. This included sitting in the most relaxing patient dental chair ever invented! Additionally, everyone was so positive, calm, and friendly. Thank you Dr. Xavier, Jennifer, Lorena, Yvette, Celice, and Erain! I can tell already that you are the best! 💟

Ever since moving into Riverstone we had to find a dentist for the family. Originally I had found one for myself but then the dentist retired. Then I went on to a different one for myself and hated it. Then we found a pediatric dentist for the kids but we changed insurances. Finally, we found Texan Smile and have been in love with them because the whole family can come! What sets them apart of the gatekeeper aka the front desk and honestly what makes a breaks a business. Texan Smile is blessed to have Jennifer! She truly makes coming to see the dentist something you look forward to. We’ve been coming for 2 years now as a whole family and we won’t stop coming! This is a 5 star establishment twins approved.

There’s not enough good I can say about Texas Smile! What a pleasure it is to be attended to by sincere, genuine professionals. From reception right through to treatment it’s a 5 star business. It’s so refreshing not to be dealt the hard sell. There’s no judgement here, only care and understanding. I have already referred a friend and she too is delighted with the respect and lovely manner of everyone at Texan Smile 10/10!

I was a first-time patient here and had a great experience! Even though I arrived late, they still accommodated me without any issues. The check-in process was smooth and easy. Everyone I interacted with the front desk staff, dental assistant, hygienist, and dentist was kind and welcoming. The dentist was efficient yet thorough and even did part of my cleaning herself. Both she and the hygienist were very gentle and made me feel comfortable throughout the visit. The hygienist also gave helpful tips on maintaining my dental health. Overall, a really positive experience. I’d definitely recommend!

Everything was done in a timely manner, and everyone was so kind, considerate, and professional from the receptionist, to the assistant, to the hygienist, and Dr. Xavier. I’ve been to a dentist before who was trying to instill fear and push services that were not necessary. With Texan Smile, it was completely different. They are honest and put the client’s health and wellbeing first. Could not recommend more!