SmileCross Dental, PLLC

I’d give them 10 stars if I could!!! I’ve lived in the area for almost 2yrs now. Upon moving here I found a local dentist who seemed decent enough. No major complaints, decent cleanings, repaired an old filling that fell out etc. Well two weeks ago I started getting pain in the bottom left side of my mouth. It felt like the pain was under my tooth. It wasn’t severe but it was constant and throbbing. If I drank anything cold it caused a severe shooting pain in the area as well. I went in and they briefly looked at it, didn’t see anything, took ONE X-ray and told me to just rinse with salt water. I did that for two days. The pain became significantly worse. I called back and was told to do it for 5 days, then call back. The pain increased and when I called again, rather than taking a 2nd look, they referred me to an endodontist in Albany who couldn’t see me for another three weeks… So I decided to get a 2nd opinion. I reached out to SmileCross on a Tuesday afternoon and they were able to get me in as a new patient on Thursday morning. The first thing they did was take THREE X-rays of the area. Within 10 minutes they found the problem! A cavity between my tooth and a filling that was right next to the nerve. I would need a root canal. They prescribed antibiotics for the infection and scheduled a root canal in 3 weeks. That weekend the pain became excruciating. Advil and Aleve wouldn’t touch it. It was keeping me up at night and eating was difficult. I called and left a message on Sunday. On Monday they said they’d be able to get me in that Wednesday and prescribed a painkiller in the meantime. Then they had a cancellation and were able to get me in on Monday afternoon. The root canal was successful and I am finally pain free! So not only did my previous dentist not find the problem, but they didn’t see it at my cleaning appointment one month prior. They should have caught it before it became the problem that it did. I’m definitely never going back to them! My daughter and I are permanently switching to SmileCross! The entire team, from the dentists to the staff, were professional, caring, and attentive. I would highly recommend them!

This dentist office is the best, filled with the kindest people in each role. The receptionist at the front desk is personable, friendly, and accommodates your schedule to fit your needs and to best utilize your insurance so you get the most out of your visits without having to break the bank. I’ve seen two dentists here and both are wonderful. I saw Dr. Unger for an emergency extraction that they fit me in for the same day. He took the time to explain what was happening and I’ve never had a tooth pulled so fast. The last few visits I’ve seen Dr. Gardocki. He is very kind and patient. He explains everything he is doing so that you are not surprised and he is very reassuring. The assistant he works with is also very kind, friendly, and accommodating. She offered me sunglasses when I accidentally left mine at home. The dental hygienist who performed the teeth cleaning was also very kind and informative. They also play great music.

SmileCross dental office in Schoharie has been a great place for all my dental needs. The hygienist, Nancy, is very professional and friendly. I tried a few other places over the years due to insurance, but always come back to SmileCross because of the service, professionalism, cleanliness, and the appointments are always handled in a timely fashion. I highly recommend them.

SHOUT out to Smile Cross Dental!! Best cleaning I've had in years. I won't mention the name, but | went to a big name dental place and was told I had periodontal's disease. They did my x-rays and said that I needed to give them $1200 down for a cleaning, and fix my teeth. That was just a down payment because my teeth were gonna fall out if | didn't get some work done on them. I went to smile Cross dental they cleaned my teeth. They did a couple more x-rays. They said my teeth looked great and all I needed was a crown. I was nervous about the price but when they told me, I said I can afford that!! So no bull crap, no sales, and I'll have a new crown in a couple of months. I'm a very happy customer. If you're looking for a dentist, I would highly suggest making them your first stop.

My family and i ended up switching dentists because our previous provider, to us, ran more like a money making business than a dental clinic. The staff at SmileCross really do ensure the visit is stress/anxiety free which was lovely. I had to take out my nose ring for the pano i had to do and i was just going tk put it in my bag but one of the staff who was taking my pano gave me a small bag so i didn’t lose it inside. Everyone is very friendly and reassuring. Dr. Gardocki is a very kind person and was very patient with me during my visit. The hygienist who cleaned my teeth, Jess, was also very kind and was willing to answer all of my wuestions and took her time during my cleaning. The receptionists were kind to me on the phone and in person, and the whole energy of the clinic is nothing but kindness!

I’m honestly no even sure what happened? My experience here was so confusing. I went twice, once for an emergency in which I was brushed off and told I was not having an emergency. I was asked to return in two weeks. The very kind receptionist got me in sooner. I came in at a time that wasn’t very convenient for me but I made it work because teeth (!) and was met by a hygienist who seemed nice but super unfamiliar with her tools. At one point she asked if something was “going to fall off in [her] mouth”???? When I told her nicely that made me really nervous, she blamed everyone in the office, took it personally, and then just skipped cleaning my teeth altogether. I promise you I said nothing rude to this woman at all and the whole episode was very confusing. She came back in with the dentist who very briefly reviewed my x rays only to tell me that I was “too nervous” and “needed to be sedated” and would refer me. Again, super confusing bc I’ve had dental work and never been sedated? Sedation is risky? People get nervous at the dentist and I’ve only met her twice and was very polite? Just like!?? As I was trying to get out of there as fast as possible, feeling pretty humiliated, honestly. The owner stopped me and kept insisting I talk to her. I had to tell her at least three times that it was not a good time and that I just wanted to pay and leave. Felt really bothered by that. While I was writing this review, they texted me! Seems like this is unusual for them, given their other reviews but if there is even a little chance they treat you like this, huge nope - go somewhere else!

Such an amazing dentist! After a nightmare situation at Aspen dental we decided to just drive an hour to a smaller practice within our insurance network and I’m so glad we did. Every single person starting at the front desk is caring and professional. The hygienists and dentists are great. I’ve only had good experiences here the last few years.

I was in need of a new dentist and was recommended to SmileCross Dental by a friend. Yes, it's a bit of a drive from Albany but absolutely worth it. The staff was super nice and professional. I asked to be putting the cancelation list and they were able to see me four months earlier than my initial new patient appointment. Dr. Morgan was awesome as well. 10/10 would recommend.

Wonderful, warm, welcoming staff. They took such good care of me, from scheduling a same day appointment for my urgent concern —thank you, Olivia, for your patience in answering all my questions and doing everything you could to help—to the gentle and thorough cleaning, to the kind and professional care of the dentist, Dr. Morgan. This is a top notch practice and we couldn’t be happier to have found them. Here you will find a truly caring practice that will put you at ease. 5 stars all the way! 🌟 🌟 🌟 🌟 🌟 🩷

I had such a great experience here! Everything was easy from start to finish and everyone was so kind and professional. The staff made me feel comfortable the entire time and the process was smooth and stress-free. I really appreciate how caring and friendly everyone was. They even sent me a little aftercare email which I really appreciated. I’d definitely recommend this office to anyone looking for a great dentist!