Dental Care of Round Lake Beach

When I walk in the office, the ladies in the front always have a big smile, they’re always friendly, and knowledgeable. Once I go back to a room, the dental technician is very nice, informative, and very good at their jobs

The hygienist I had was excellent. I always forget her name. She explained everything and was very thorough. I like her very much. Hope she stays.

Unfortunately I can only comment on this practice billing. Had an appointment lined up and everything ready to go. The day of, Saeid called and as politely as possible explained they could not see my daughter due to her father's outstanding balance. I explained that I would be paying and she has insurance coverage as well. He apologized but said itnis their policy, so he will need to cancel her appointment and she won't be able to be seen until her father's balance was paid. Seems simple, right? Not so much when a practice holds care for a realtive of someone who didn't pay or finish paying a bill. Her father carries her health & dental insurance, Im sure this is why they "paired" my daughter with his bad/outstanding debt. But from everyone Ive contacted it is unusual and boarders on illegal. So now, my daughter who is in need of Dr. Kwons expertise in his feild & is in network with her dental insurance Can Not See Him. This was an urgent appointment to begin with due to cracked and failing front teeth. But now I have to go back to square one and shatter my daughter's hope. She has been in tears. So Unfortunately, my advice would be ensure a relative with the same last name doesn't owe anything to this practice. It will cost you time and hope.

Super kind and gentle hygienist made me feel very comfortable and explained everything that she was doing in order to ease my anxiety. The dentist was very kind too.

This place is awesome! Setting up my appointment was super easy and the whole experience from when I walked in to the office and all the way throughout the whole visit, everyone took care of me. I felt as if I were among people I’d known for a while based on their great hospitality. Everything was explained very clearly and I not once felt forced to choose any service I didn’t want to receive. They simply asked me what I was looking to get taken care of, they explained their findings to me and gave me their best recommendations based on what they find for my oral care. Gave me transparency with the total cost of everything and gave me the freedom to choose when if so, I’d like to come back for any future work. Definitely found my place after visiting many dental offices and being dissatisfied every time.

Was there over two hours, Also was supposed to receive an email within 15 minutes of leaving. This is two days and still haven’t received an email felt like because I said I couldn’t afford implants. I was pushed aside and not treated very well. The dental assistant I had was very nice. that’s the only positive thing I’ll say

Absolutely painless wisdom tooth extraction. Before I knew it the doctor was stitching up the wound. No pain and super quick. Pricing was very fair and their super advanced 3d imaging was insane! Definitely coming back to this place everything dental. Best experience I've ever had. Thank you so much doctor and staff !

So far, so good. All staff are very nice, knowledgeable, and professional. I can’t wait to finish up with Dr. Kwon, and see the work the lab does.

It's was great. They took their time to explain everything. Great customer service. Nice friendly customer service. They did a thorough exam and x-rays. Highly recommend.

I initially ran into a frustrating issue that had to due with their front office. My issues were resolved and made right. They really do a great job here. They are also CLEAN! I highly recommend this place. If something does go wrong they’ll work to fix it! Staff is excellent

The experience has been fantastic,I love my new smile and recommend any and every one to getcthis done,you’re gonna say “ I should have done this sooner!!!!