Pinole Modern Dentistry

Got an emergency root canal done. Great service! Saw me same day to fix the pain(root canal scheduled for different day). Nasira was very friendly helping me check in and schedule for next appointment.

Beware! I strongly recommend comparing any treatment quotes from Pinole Modern Dentistry with your insurance’s Evidence of Coverage before agreeing to treatment. I was quoted amounts that were three to four times higher than the amounts listed in my insurance documents for the same procedures. When I questioned the discrepancies, the office attributed them to additional lab fees, which were never clearly explained or disclosed upfront. My insurance company advised me to request that the office submit a preauthorization for the proposed treatment. The clinic told me they had done so, but I later discovered that they had not. This was particularly concerning because it made me question whether the office was deliberately avoiding having the proposed charges reviewed by my insurer. Delta Dental subsequently investigated my complaint and concluded that the office had misquoted me and had no basis for charging the amounts I was originally quoted. Despite this finding, I no longer felt comfortable returning to a dental practice where I had to fight to have pricing discrepancies acknowledged and was made to feel unreasonable for questioning charges that did not align with my insurance coverage. Unfortunately, the billing issues were not my only concern. I experienced repeated attempts to upsell additional procedures, appointment wait times exceeding an hour, and rushed cleanings that were among the worst I’ve received compared with other dental offices. I also had receptionists assure me that appointments had been scheduled with my preferred dentist, only to discover later that I had been booked with someone else. I found it especially disturbing that financial consultants would approach patients to discuss treatment costs and options in the middle of appointments, including during cleanings. The overall experience left me feeling that the priority was selling additional services rather than providing transparent, patient-centered care. I would strongly encourage anyone considering this practice to verify every quote directly with their insurance provider, request written cost breakdowns, and obtain preauthorization before agreeing to treatment. Based on my experience, I would not recommend this office.

I had a great experience with Dr. Sen and her team, Nasira, Margo, and Ali. Dr. Sen is very professional and kind, and she made me feel comfortable throughout my visit. Nasira, Margo and Ali were also wonderful very friendly, patient, and helpful. This place feels very welcoming, friendly, and trustworthy. Even if you usually have dental anxiety or feel nervous about going to the dentist, you can feel relaxed and comfortable here. I truly appreciate their excellent care and professionalism. Highly recommended!

The team at Pinole Modern Dentistry is exceptional. From scheduling to billing all of the reception desk staff is friendly, knowledgeable, and professional. Thank you, Nasira. Dr. Sen is simply amazing. She is thorough, gentle, and takes the time to answer all questions while clearly explaining the best options for my dental care. Thank you, Dr. Sen. The dental assistants are talented, professional, and kind. Thank you, Margo and Ali. I have zero dentist anxiety because I know I am in the hands of skilled professionals every time I go for an appointment. This is modern dentistry without a doubt.

This is in regards to a visit I made on 8/15 for the Veteran Dental Day they hosted. Anyway, I was greeted by the wonderful front desk team and after checked in. I was ushered into their x ray room, where X-rays were taken. After that, I was then ushered into one of their patient rooms where cleaning was done by one of the team’s dental hygienists. From there, my X-rays were reviewed and I was told by the attending dentist that a deep cleaning will be done, along with patching 2 of cavities that I had. Once all was done, I was told that a follow up will be done. Which is scheduled for February next year. Anyway, all this was done out of pocket for me for being a military veteran. And the service provided by everyone at the clinic is second to none. As far as the folks who actually did work on me. They are: Dr Teang, Anne, Kristy, Ali, and Alice. But everyone who I interacted with as far as the clinic from the front desk staff, to the dentist were all super professional and friendly. And I highly recommend anyone as far as the east bay region looking for dental work to visit Pinole Dental - thank you!

Nasira, Kristy M., and the rest of the dental team are excellent. Great environment and always willing to help patients out. Dental team are also open your questions and answering thoroughly. Clear communication with patients is what I have received since becoming a patient in 2023.

I went for my check up and cleaning on 6-9-2026 Dr. Hamza was excellent so kind and gentle when cleaning my teeth. I would see him again and recommend him for you all. Gita Rda assisted with fluoride and cleaning she was very nice and caring. Thank you ! See you in three months.Stella😌

Excellent patient service. Dr Teang and Annie did amazing work.Dr Teang is great at his work and took good care of my teeth. They explained me every procedure so well.Annie explained me root canal treatment and made sure I know about my options.Nasira at front desk explain all the benefits.

Dr Hamza and Gita are amazing! for the first time I wasn't nervous to go to the dentist. they took such good care of me and helped me get Invisalign for a great price.

I had a great experience at Pinole Modern Dentistry. As a first-time patient, the entire staff was welcoming and professional. Dr. Hamza was very thorough and attentive during my exam, taking the time to explain everything clearly and making sure all of my questions were answered. My dental hygienist, Gita, was incredibly kind and patient. She really helped ease my anxiety and made the cleaning process comfortable. Overall, it was a very positive experience and I would definitely recommend this office for regular cleanings and checkups.

From start to finish, my visit was wonderful. Annie was incredibly friendly and made me feel at ease right away. Dr Teang was patient, thorough, and truly cared about my comfort. They worked together so seamlessly and made the experience relaxing instead of stressful. You can tell they genuinely care about their patients. So thankful for such a caring team.

I can’t say enough good things about this dental office! From the moment I walked in, I felt genuinely welcomed and cared for. Dr Antono Teang was incredibly gentle, patient, and took the time to explain everything in a way that made me feel comfortable and confident about my treatment.The dental assistant Annie was absolutely wonderful ,so kind, attentive, and reassuring throughout the entire visit. They constantly checked in on me and made sure I felt relaxed and supported. Together, they made such an amazing team. What could have been a stressful appointment turned into a truly positive experience. You can tell they genuinely care about their patients, not just clinically but personally too. So grateful for their compassion, professionalism, and dedication. Highly recommend this office to anyone looking for a caring and trustworthy dental team!