Bluebird Family Dentistry & Orthodontics

Kept getting stuff added on to what we originally discussed and the lady on the phone got crazy defensive about it when I brought it up. My confusion led to her being snappy. I’m just going somewhere else. A little customer service goes a very long way. Even if you are skilled my experience with you all didn’t show. Seemed more like a sales floor with deception if you have Medicade and when questions get asked all I received it rude answers back and a “we will need to get a deposit from you if you want your next appointment”. I’m making a complaint to Medicade about my experience as well. Rude.

I feel the staff goes above and beyond to make me feel comfortable. Going to the dentist isn’t exactly my favorite thing to do, but I know I will feel comfortable and be taken care of!!!

I'm really disappointed in Bluebird Family Dentistry. I saw them for a couple of years when I had Medicaid and they were very sweet. When my Medicaid got off, I was told I could continue to pay out of pocket and come in for cleanings. Now that my appointment was a few days away, I get a call saying that they won't do a basic cleaning and I can call them back when I have insurance since I can't afford the deep cleaning. It feels like a real bait and switch and is exactly what you expect from a dental place. Really disappointed that I just have to go back to not having dental care because Bluebird Family Dentistry won't provide the service I've asked for that they said they would provide.

My boyfriend got two retainers at this place. The first retainer fit perfectly and he used it for months and then it accidentally got damaged so he asked for a new one. They gave him a new one that didn’t fit it was too tight so he went in twice for a re fitting. The last re fitting was today and the dentist put the retainer on his teeth and had to use two hands to pull it off and then said yep it fits correctly. My boyfriend asked so the retainer is supposed to be uncomfortable? The dentist replied “it’s supposed to be tight” so he avoided the question, doesn’t care that it doesn’t fit his mouth took his 150$ and sent him on his way. The first retainer was tight but not uncomfortable. We’ve gone to this dentist for a couple years and overall we’re just not happy with them I’m not sure how they have such a high rating. I wonder if they delete lower ratings? I’ve had a couple fillings and even a crown replacement done here myself and the dentists and assistants have no bedside manner and it seems like they don’t care at all. If I were you I would choose a different dentist, we’ll be finding a new one.

The quality of care at Bluebird Family Dentistry is amazing. I am always very satisfied with my experiences there, as the team is very kind, professional, and communicates well. Their office is always clean and welcoming. I am so grateful to have Bluebird as my dentistry office!

What not sure what too expect. Have totally different insurance and I was worried. The front desk young lady was super nice very knowledgeable. Waited about 5 minutes to be called back. Very very different set up got worried again. But the young ladies that assisted me were also very nice and professional. Dr Williams was the same way. Professional, courteous, explained what he wants to do. So far so good!

Place is a well oiled machine. All doctors are above average I’ve had 4 crowns and 3 root root canals. Dr. Clemens is my favorite he def goes the extra mile and he’s quick but def gets it done right . Happy with this place and I’ve been here a lot the last 6 months . Girl in front is very happy and helpful. Dental asstaints are usually a cool younger chick. How can ya go wrong with that?! everyone is Extremly nice and professional and most important to me it’s a chill laid back environment that makes you feel relaxed. Not like u should brush better and have better credit like dentists I’ve been too

An amazing experience from start to finish. Everything was explained thoroughly, and I felt comfortable and genuinely cared for the entire time. I’ve never experienced this level of care at any other dental or medical office. Thank you so much, I’ve found my new dentist!

I loved my experience here. Dr. Clemens was efficient and it was evident that he knows what he's doing. He walked me through the whole process of getting a filling and answered all my questions. The office was empty since I went on a weekday afternoon, and I did not have to wait at all. The other staff (such as the receptionist) were very pleasant as well. I highly recommend going here for your dental needs!

I was so excited to find a family dentist that myself, my husband, and my 1 year old could go to together. Our son's dentist has a baby of his own so can give advise from recent experience which has been super helpful. The staff is always friendly and willing to work with our busy schedules. No one is pushy about products or services we don't want.

I was recommended here by family and am so happy to have a new dentist! Dr. Collins is an extremely skilled dentist, I've had a lot of dental work after a bad motorcycle wreck and I can tell after 1 visit this is my favorite dentist in 40 years. The staff is efficient and amazing, so happy and kind. I am actually looking forward to my next apointment, I may even become a movie star with this smile! Thank you so much, awesome job!

As someone who experienced dental trauma as a kiddo from the dentist, being afraid to go was my go to. I finally faced the dentist at 42 lol and Blue Bird is the best decision that I have made! My dentist and hygienist was so caring and compassionate! I will definitely be back .