Dental Associates - Green Bay

Wish I could give them negative stars. I had a ton of issues with them and nothing has been resolved. First issue you can never get ahold of anyone, if a message is left they never call back. Second over a year ago I booked a new patient cleaning appointment online. I then called to clarify I have a partial and the provider I was scheduled with could help. I get to my appointment, not only did I not get my teeth cleaned the dentist I was booked with indeed did NOT deal with partials. When I asked the dental tech she explained “we don’t know what level of cleaning you need.” I stated to her that didn’t make sense that’s what I booked my appointment for. A basic cleaning and if more was needed I could always come back. She stated the same thing and asked if I understood. I said no I don’t understand and her reply was “just go with it”. After wasting a half day of work, I was told I’d have to see a specialist for my partial that would cost me $165 just for that appointment. So naturally after some time I booked the appointment for the specialist consult. After the appointment was over I was walked to an individual who was to give me an insurance quote. She stated her system was down and would email me a quote. Never received it. Have been calling for months and can never get ahold of anyone, not even management. This is the most unprofessional and unorganized establishment I have ever been to.

SUPER, SUPER Thankful For and Impressed With Dental Associates Green Bay!!! My Tooth Extraction Was Much Easier Than Expected. Fantastic Assistant (and the One He Was Training), Fantastic Person at Desk Who Did my Admission, Fantastic Doctor Who Numbed Me and Then Did the Extraction!! Her Kind "Chair-Side-Manor" and Reassuring Words During the Procedure Really Made a Difference. :) You People are AWESOME!! Thanks Again.

Appointment was on time. Jennifer did a wonderful job explaining the cleaning process. I walked out without sore gums and clean teeth.

After having been delegated to several hygienists, this week I was assigned to Marie. She was awesome. I hope she stays and I will be able to see her for my next appointment

I could not suggest this place even to my worst enemy. My wife who is already very anxious about her situation left confused and humiliated. Our insurance does support out of network , but she still was told it was pointless as the people basically told her they would charge her for the full visit. She was confused and was scoffed at. I called afterwards to find out what happened, and the experience was just as painful. Do not come here. Or hire new staff. UPDATE: Generically claiming you are sorry about the experience and to call your office does nothing to help this situation. People need to know exactly what to expect. I hope it affects your business.

My husband went to get his tooth removed second week of March as it was a baby tooth. They only removed half the tooth the remaining root is still in his mouth. Now we have to go to another dentist to pay additional $200-$300 to remove it when it should have been done correct the first time. Also this should have not been removed until the implant was ready as it voids any supplement insurance that we could have purchased to save additional money. I would at least appreciate to be refunded. Please avoid this place at all cost they don't know what they are doing and you will pay more in the long run.

This was the absolute worst experience of my life! I have been to the Dental Associates in Greenville and was super happy with them. I was referred by the to go to Green Bay Dental Associates for 2 tooth extractions. The female dentist, (I cannot remember her name) put numbing gel on my gums. She did not wait at all and just started in with the needle to numb deep. Nothing was numb and it hurt so bad! A needle going so deep into your jaw and being moved around…not fun!! After the numbing, I thought it was going to be fine because I was numb and wasn’t going to feel anything. She removed my top tooth without any issues. However, when it came to the bottom tooth, the area by my jaw line was not numb. She was removing a back molar, so the jawline definitely should have been numbed. She started to work on getting the tooth out and my head pressed into the head rest so hard, I’m surprised that I didn’t break it. She then said, ‘can you feel that?’ Obviously! So she numbed me some more, which hurt just as bad as the first time. Felt like the needle was 4 inches long! The she started working on the tooth. My jawline still was not numb. So I started squirming from the pain, the dental assistant grabs my hands so I wouldn’t disrupt the dentist. Then the dentist, obviously seeing that I was in pain, told me to wiggle my toes…like she was trying to distract me from the discomfort. It was not discomfort, it was pain. She kept working on the tooth as I had tears running down the sides of my face and was shaking from feeling the outside of the tooth being torn from my gums, roots, I don’t even know. But it hurt! I will never go to this place again. Horrific! Also need to add how unprofessional they were. The assistant and dentist were joking back and forth the entire time, as I’m laying there, obviously in pain. And I could hear other workers talking about a dead body that was found in the river last week. Extremely unprofessional environment. Thankfully, at least the receptionist were nice.

My hygienist was exceptional! She asked questions to make sure I was taking care of my teeth and gums correctly. She also answered some questions I asked. Very good experience, and she was accommodating and friendly! I enjoyed my appointment very much!!

I'm reviewing the interior. Needs a renovation. I've been to multiple DAs over the years and this one is aged. I even talked to the hygienist and she said they are trying to get renovations but all they got was a painted wall. The wall paper IS PEELING off the walls. The chairs are all wrinkled. And I'm sure other work is needed on the dental equipment. What is the disgusting stuff with the light The staff is very pleasant.