Ocean Dental Studio Boynton Beach

I had my crown done and I went to the finance that told me how much I was going to pay because I didn’t have an insurance I had to pay almost $3000 plus they convinced me to get my teeth cleaned for $99 for one day and then they convince me to pay $200 to get it clean for the year and now I don’t need the one for the $200 and I asked for my refund and now they say they put it tours the crown!!! For not having insurance🤬 no moment they told me that was gonna go tours the crown. For not having an insurance This is ridiculous is all about money and how they steal from you. Trying to sell you specials,

Gemma is a Gem.She does a great job.She is a perfect mix of professionalism and friendliness. It makes the dental cleanings less dreadful. I also really like Dr. Rodriguez and Dr. Gonzalez. They do good work. I miss the twins. I certainly recommend Ocean Dental.

I've had an excellent experience at this dental practice. The entire team is welcoming, professional, and genuinely cares about their patients. From the moment I walked in, I felt comfortable and well taken care of. The office is clean, modern, and runs on time, which I really appreciate. I highly recommend this practice to anyone looking for high-quality dental care. It's easy to see why so many people trust them with their smiles!

I am extremely disappointed and frustrated with this office’s administrative side of things. Had never had an issue when Amy was there. I have been a patient since 2022. Only had cleanings until recently, when I required three different services. Dr. Tremaine is good at what she does. Marnie, my hygienist is great and reason why I have been a patient since 2022. On two of the three recent occasions, I was over charged. When I brought it to Xavia’s attention, her attitude leaves a lot to be desired. At one point, I was told that “that is why he is the owner”, referring to the dentist/owner, when I expressed concern that patients are made to wait about these over payments because he is the only one who can authorize them and he only works one day a week. Over the last two weeks, I’ve been told I would get call backs and never did. Most recently, last week, I was told that the check was in the mail. Since I have not received it yet, I called and spoke to Xavia, who once again, in her rude tone advised the check has not been mailed to me because they have not received all the payments from my insurance company, which is not what my EOBs reflect, nor what Jessica told me last Friday. Who/what am I supposed to believe? This experience has left a really bad taste in my mouth. I may be looking for a new dentist soon. Let’s see when my refund is sent.

I will never forget the pain that Dr. Michael Rodriguez caused me. And I will never forget the lack of professionalism, the rudeness, and the complete absence of care I experienced after his treatment. After Dr. Michael Rodriguez placed my dental bridge, I began experiencing severe pain. The bridge was improperly fitted, disrupted my bite, and did not allow my teeth to come together correctly. Once the anesthesia wore off, it became obvious that chewing with this bridge was impossible. The pain quickly escalated to a 10 out of 10. I could not eat, chew, or sleep at night. I repeatedly tried to contact Dr. Rodriguez. At first, my calls went unanswered. When I personally came to the office seeking help, his receptionist, Jessica, informed me that Dr. Rodriguez had refused to see me any further and that I had been dismissed as a patient. Instead of examining me, checking my bite, evaluating the bridge, and determining the cause of my severe pain, Dr. Rodriguez simply refused to address the problem. The only response I received was a prescription for 800 mg ibuprofen. He does not listen to his patients. He does not take responsibility for his work. He refused to help when a serious problem developed after his treatment. Instead of an examination, I received a prescription for pain medication. Instead of a solution, I was dismissed as a patient. Instead of professionalism, I experienced rudeness and a raised voice. Later, another dentist explained to me that the improperly aligned bite created by this bridge was causing my severe jaw pain and TMJ symptoms. If complications arise after your treatment, do not expect support, accountability, or any genuine effort to correct the problem. I will never return to this doctor, and I cannot recommend him to anyone.

Although Dr Hannah Tremain is a wonderful dentist and the clinical experience with both Dr Tremain and the Hygenist was excellent, I will not be returning. The administrative staff took full payment for my dental work with big fake smiles back in January!! Their tune has changed for sure as they continue to hold on to my secondary plan’s reimbursement (s) which is generating OVERPAYMENTS TO OCEAN DENTAL! They are clearly double dipping, filing claims to my insurer requesting direct payment to them!! Fortunately, I am not stupid and have done my homework!! I will be taking the next steps WITH A SMILE ON MY FACE!! How dare they keep my Money!!! BEWARE!! 3. If They Refuse to RefundIf the office ignores your request or gives pushback, you can escalate the issue:Contact your insurance company: Inform the insurer that the provider is refusing to pass the insurance reimbursement on to you.File a complaint: You can report the issue to your state dental board or file a consumer protection grievance with your state's Attorney General.

All I can say, is this is the best dentist office I have ever experienced. The entire experience, from the sunlit office, to the smiles at the front desk and the complete professionalism and enthusiasm for what each person does in their role. They are each individually committed to providing the best experience for the most difficult of teeth situations. Each person in this office truly cares and that is rare. The work they do is like a craft and they each provide excellent insights, work and camaraderie. So refreshing to look forward to going to the dentist.

Everyone at this Dentist is SO nice and truly cares about your needs. I was in need of immediate dental care and they accommodated so quick to fit me in. Always keeping me updated on my appointment and how to prepare. The dental surgeon was very nice, professional and FAST. My procedure was over in no time and I barely felt a thing. Would definitely recommend this lovely place!

I had such a great experience at Ocean Dental Studio thanks to Jackie and Dr. Tremain! From the moment I walked in, Jackie was so kind, welcoming, and attentive, she really made me feel at ease. Her professionalism and warmth set the tone for the whole visit. Dr. Tremain was equally amazing thorough, gentle, and incredibly knowledgeable. She took the time to explain everything clearly and made sure I was comfortable throughout the entire process. I felt genuinely cared for and respected as a patient. You can tell that both Jackie and Dr. Tremain are passionate about what they do. Their teamwork, empathy, and attention to detail made my visit smooth and stress free. I highly recommend Ocean Dental Studio to anyone looking for exceptional care and a positive dental experience!